We're happy to introduce a collection of powerful updates to Duda Bookings that make it easier to manage appointments, gain deeper business insights, and deliver booking experiences wherever your customers are.
Booking management is now available through Copilot and Duda’s MCP server, giving you a conversational and programmatic way to manage your clients’ booking setup and perform key actions directly through a conversation.
Your agency and developers can also access the same functionality through the MCP, making it possible to automate booking workflows or integrate them into existing tools and systems.
This provides a faster, more flexible way to manage booking operations while reducing the need to switch between tools and interfaces. To learn more, consult Duda's MCP server documentation.
We've upgraded the booked appointments experience to help businesses better understand booking performance. On the main Booked Appointments page, you can now see key metrics like total bookings made, percentage of cancelled appointments, and the total revenue amount (if you’re charging customers for appointments).
Each of these 3 new KPIs provide a quick overview of booking performance for any selected timeframe.
We've improved the Bookings widget's design controls to make it easier to create a booking experience that matches your client's brand.
The widget now inherits your Site Theme by default, and any color customizations automatically apply across every step of the booking flow. This helps you deliver a more consistent customer experience while reducing the time spent on setup and customization.
Businesses with the Custom account plan can now bring their booking experience beyond Duda sites. With the new option to use the Bookings widget externally via iFrame, booking flows can be embedded on directories, partner portals, franchise websites, and other third-party properties while continuing to manage all bookings through Duda. This lets you leverage Duda’s native Bookings feature on a directory or a third-party site.
You can generate dedicated booking URLs for redirect-based experiences, configure booking routes with parameters for appointment filtering, staff visibility and design modes, while continuing to manage all appointments through Duda Bookings's existing back-office interface.
This opens new opportunities for businesses to capture bookings wherever customers discover them, while keeping operations centralized in a single system.
Together, these updates make Duda Bookings more powerful, flexible, and easier to manage, whether you're scheduling appointments through Copilot, analyzing booking performance, embedding booking experiences across the web, or creating a more polished and branded customer experience.
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