We’ve added 4 new capabilities to Duda eCommerce to help your eComm clients manage orders more efficiently, get better visibility into order activity, increase order value with relevant product recommendations, and AI-powered checkup to ensure their store is ready to lanuch.

Increase order value with product recommendations

Your eComm clients can now choose to show recommended products in the cart, encouraging customers to add relevant items before completing their purchase.

Recommendations are based on products that are frequently bought together. If there isn’t enough store data available yet, best-selling products are shown instead.

This gives your eComm clients an additional way to increase order value while exposing relevant products at a key point in the purchase journey. The feature is optional, so they can choose whether to enable it for their store.

To see and enable this feature, go to your store’s Business Settings > Checkout, and scroll down to Product Upsells.

Show recommended products in other store pages, too

To show recommended products anywhere else in your store, including the product page, just use the Product Gallery widget > Content tab and set it to display the recommended products.



Manage orders faster with bulk actions

Your eComm clients can now select multiple orders from the Orders page and take common actions in bulk, saving time when processing larger volumes of orders.

They can:

• Export selected orders
• Print packing slips
• Bulk print selected orders
• Update fulfillment status to Processing, Fulfilled, Ready for Pickup, or Picked Up
  

Instead of updating orders one by one, your eComm clients can manage repetitive fulfillment tasks in a few clicks. Find the new bulk actions under Sales > Orders.

Track every order with the new order timeline

The new order timeline display gives your eComm clients a chronological view of key events throughout an order’s lifecycle, directly from the order details page.



They can see order creation, confirmation emails, payment status changes, processing, and fulfillment updates such as Ready for Pickup and Fulfilled, along with their timestamps.

Having this history in one place makes it easier to understand an order’s current state, troubleshoot issues, and respond to customer questions.

Copilot helps you spot (and fix) store setup issues, to launch faster

Copilot can now identify store setup issues and point your eComm clients to what needs attention before they publish their store.

From incomplete business information and payment methods not connected yet to shipping and recommended tax settings, Copilot proactively raises key setup items that require attention. This makes it faster and easier to spot what’s missing and get the store ready for customers.