Your eComm clients can now add manual (offline) payment methods to their store's checkout, to accept payments outside the site online while offering store customers many more ways to pay for their purchases. This means accepting payments in cash, checks, bank transfers, and payments by phone, among others.

Aside from providing store customers with more flexibility and confidence, manual payment methods can be a better option for some businesses that need them.


An example can be service providers like law firms, landscapers, spas, etc., that get paid after the job or service has been performed, or when large orders or B2B transactions are made. Another benefit of manual payments is the cost saved on transaction fees and commissions incurred by digital payment gateways. 


Here are just some of the payment types the new manual payment method supports:

  • Bank transfer
  • Pay in store
  • Cash on Delivery (COD): Where the customer pays a courier in cash when the product is delivered. The business confirms payment after receiving it from the delivery service.
  • Checks
  • Offline credit card processing: Where the business owner or representative takes the customer’s card details over the phone or through another method and manually processes the payment using an offline terminal.
  • Other local methods: This can include regional payment methods or in-person transactions that don’t involve online payment gateways.


And many others, too!


Great for physical businesses with an online store


This new manual payment method is a good option for getting paid in cash in-store or by phone, and a way for the business to drive more physical traffic into the store. And it perfectly complements the store’s pickup option, for a complete seamless purchasing experience, easily updated in the store’s Orders section.



Easy management 


Setting up your store’s manual or offline payments is easy - you’ll see it as an option on the main Accepting Payments (formerly Payments) screen in your store’s dashboard. Simply give it a name, add the payment instructions you’d like to show customers once they receive an order confirmation email, and save.


How will this work for customers? They'll have it as an option at checkout, and will be notified via email when their order is placed, and once again when it’s marked as paid.


Since these payment methods are set up manually, it’s up to you - the site admin or your eComm client to confirm the payment before marking the order as paid in the store’s management dashboard.

For more information about the manual (offline) payment method, visit this support article.


A quick reminder of the store's other features you can leverage when building eComm sites


Duda eCommerce comes packed with features that can transform your clients' business and help it scale and grow. Check these out if you haven't yet:


October 15, 2024
Rim Elfahem

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Store Customers Can Now Pay in More Ways with Manual Payment Options

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