We’ve rolled out a powerful set of updates to Duda’s Native eCommerce to help your clients sell more, streamline operations and gain greater control over their online store.

From built-in performance stats and smarter shipping configurations to workflow improvements and digital product controls, these enhancements are designed to increase revenue, improve Average Order Value (AOV) and simplify day-to-day store management.

Let’s dive in.

Store stats: A clear snapshot of performance

You and your eCommerce clients can now view key performance metrics directly from the Orders dashboard for a quick, actionable overview of store performance.

Available metrics include:

• Revenue (sales)
• Number of orders (for the selected timeframe)
• Average order value (AOV), calculated automatically as sales divided by orders number

These new performance stats make it easier to monitor revenue trends, track order volume and make faster, data-driven decisions.

Use a free shipping progress bar to increase sales

This feature shows customers a message in their cart letting them know how much more they need to spend to get free shipping.

Free shipping is one of the strongest purchase motivators, but customers often don’t realize how close they are to reaching it. By making the threshold visible, this update encourages upsells, increases cart value, adds clarity and helps boost overall conversion rates.

Shipping by price: Flexible, threshold-based shipping

We’ve enhanced shipping settings with a new Rate by Price option, making it easier to create threshold-based shipping rules.

Your eCommerce clients can now set:

• Free shipping above a minimum order value
• Flat shipping rates based on order value
• Structured price ranges with a final “And up” tier

So, depending on the customer’s total order value, they’ll see only one shipping rate at checkout based on the rules you set, for example:

• $10 shipping on orders below $100
• Free shipping on orders over $100

This added flexibility allows you to configure shipping exactly how your clients need it.

Print a full order summary

Your eCommerce clients can now print a complete order summary directly from the Order Details page in the store dashboard.

How this differs from packing slips

While packing slips focus on fulfillment details, the new Print Order option includes a full financial breakdown:

• Itemized pricing
• Taxes
• Shipping costs
• Discounts
• Final totals
• Complete order summary

Many merchants rely on printed summaries for bookkeeping, reconciliation, manual processing or in-store operations. This update supports those real operational needs.

Greater control over customer emails

We’ve expanded the settings for automated store emails, giving merchants more flexibility over who receives them.

Your eCommerce clients can now choose between:

• Customers only - Order confirmations, shipping updates, invoices and other notifications are sent only to customers.
• Customers and selected team members - Customers receive emails, and designated team members receive a copy.
• No one - Disables all automated order emails for stores. Recommended only for when using third-party email services.
  
  

To find these settings, go to your site dashboard and hit the Customer Emails tab.

This added control ensures email notifications align with existing workflows rather than forcing operational changes.

Control digital product download expiration

We’ve introduced a new way for you and your eComm clients to set an expiration policy to digital product access, from the digital product settings in the catalog.

Store owners can choose between*:

• No expiration — download links remain valid indefinitely
• Expire after X days — set a custom validity period

*By default, download links are set to expire after 30 days but you’re free to change that of course. 

Once saved, the selected policy will apply automatically to all future digital orders, so no product-level configuration is required. Customers will also see a note in their order email indicating how long their download link remains available.

Delete abandoned carts individually or in bulk

SKU now included in customer communication

Add a date & time picker to your checkout

We have introduced a date & time picker field you can add to your checkout, giving your store owner clients more flexibility to collect structured scheduling information.

When does it make sense to ask customers for this?

• Delivery date and time selection
• Pickup scheduling
• Birthday collection 

Instead of relying on manual follow-ups or unclear order notes, you can now collect accurate scheduling data directly at checkout. This reduces errors and improves the customer experience overall.

That’s it for this feature-heavy round of Duda eComm updates. We’re excited to see how you use these new tools to boost revenue, streamline operations and deliver even better eCommerce experiences. To catch up on all our recent store updates, visit the eCommerce update category page.