webinar

B2SMB SaaS Philosophy Lab: Simplicity vs Options

2026-01-21 | 10:00 PT
Headshot of Dixon JonesHeadshot of Jannik AbrahamHeadshot of Patrik InzingerHeadshot of Avigayil Lewin

We built space programs on pocket calculators. But today, simple apps need tutorials for even the most basic features. In this webinar, we bring together experienced founders, product leaders, and growth experts to unpack a growing problem in modern software: complexity addiction.


From interfaces packed with 47 menu options (when users really only need three) to over‑engineered systems built to solve simple problems, SaaS products are becoming harder to use—and less effective. Join us for a candid discussion on why software keeps getting more complex, how that complexity quietly erodes growth, and what B2SMB SaaS companies can do to push back against it.


Can’t make it live? Register anyway to access the recordings.

Why This Matters

Complexity is not just a UX problem—it’s a business problem.

For B2SMB SaaS companies, every extra feature, toggle, and workflow makes a product harder to adopt, more expensive to support, and easier to churn away from. Neither web professionals nor their small business customers have time for tools that require extensive training, outside consultants, or lengthy onboarding.

They choose products that solve a clear job quickly and reliably.

This session explores why simplicity is a strategic advantage in B2SMB SaaS, how to recognize when your product is drifting into “options for the sake of options,” and how a disciplined focus on less can unlock higher activation, stronger retention, and more profitable growth.

What We'll Cover

  • Why teams default to complex solutions even when simpler ones work better
  • The hidden business costs of feature creep and over‑engineering
  • How to build the discipline to say “no” to unnecessary options

Meet the speakers

Headshot of Dixon Jones
Dixon Jones

Founder, Inlinks

A seasoned SEO expert and innovator, Dixon has spent decades at the forefront of digital marketing. As the founder of Inlinks and creator of Waikay, he brings a deep understanding of the SEO world and a true commitment to staying ahead of industry trends. 

Headshot of Jannik Abraham
Jannik Abraham

Managing Director of Smoobu

Jannik Abraham is Managing Director at Smoobu, a leading SaaS platform for short-term rental hosts. Under his leadership, Smoobu has grown into a global player, helping thousands of hosts manage their bookings, calendars, and communications through an all-in-one platform. With a strong product vision and focus on simplicity, Jannik and his team transformed Smoobu's freemium website tool into a premium digital presence product used by hosts worldwide.

Headshot of Patrik Inzinger
Patrik Inzinger

Patrik is a designer-turned-entrepreneur who landed his first client at 13 and dropped out of high school to forge his own path. After gaining experience across various companies and agencies, he founded his first company in 2009 to help clients worldwide build profitable products and raise hundreds of millions in funding. In 2016, he launched appointmed, bootstrapping it to 7-figures in annual recurring revenue with just seven people. He now shares his hard-won lessons on building lean, profitable businesses through his “Slow & Steady” newsletter.

Headshot of Avigayil Lewin
Avigayil Lewin

Director, Group Product Manager at Duda

Avigayil is the Product Director for Duda's AI Experience group, overseeing Duda's integrated AI capabilities. With over ten years of experience in product leadership, having led multiple product areas across the Duda product and previously for other B2B SaaS companies, Avigayil leverages her customer-centric approach and passion for technology to craft strategic solutions that empower users and drive meaningful business outcomes.

Can’t make it live? Register anyway to access the recordings.