Category Archives: Support Files

By Martin Okamura No Comments yet

How to Correctly Utilize Duda’s 3 Support Portals

Managing your clients’ websites is a great and fulfilling job, but you may find yourself designing sites when Duda’s chat, email and phone support are unavailable. Or you might run into the issue where your client is creating their own site but has questions about the different types of widgets that are offered. Where are…
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By Russ Jeffery No Comments yet

Introducing DudaMobile’s New and Improved Support Portal

Our DudaMobile Customer Support Portal gets a lot of traffic – about 27,000 page views per month, but you might have noticed that it needed an update.  So, we’ve given our support portal a new look and added some great features that make finding exactly what you’re looking for even easier.

By Meg Hughes 1 Comment

The Support Files: Meet Ben

Slaying the Sandman and fighting off the scourge of morning sleepiness and bad attitudes was a daily thing for Ben Kroll. Before Duda, he worked in a few coffee shops including a classic San Francisco bakery (that shall not be named). Bens coffee shop experience made him an expert in  handing out smiles and quadruple-double-caf-breve-zebra-one-and-a-half-pump-vanilla-pumpkin-gingerbread-lattecinnos, in a tall cup, to…
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By Meg Hughes No Comments yet

The Support Files: Meet Candice

Once upon a time, Candice Gleason was bumming the streets of her hometown, frequenting local cafes and libraries while working freelance Japanese translating gigs. During her downtime, Candice humored herself (and others) by taking comedy classes. Life was pretty sweet for a Japanese translator like Candice, but something was missing. In search of a Japanese translator…
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By Meg Hughes No Comments yet

The Support Files: Meet Russ

I never trusted a man with two first names until I met Russ Jeffery. Since joining the DudaMobile team nearly one year ago, Russ now juggles phone, chat and email support channels all while supporting the team as Tech Support Lead. Residing in Palo Alto, Russ commutes to work via bike and is often the…
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